Terms & Return policy
Dear customer, we hope you will be satisfied to your purchase at AnyOrigin. We offer a 14 day return right starting from the day the parcel is recieved. To avoid any inconvenience we encourage you to read the following terms:
- Standard shipping time in EU is 4-9 business days depending on your location. AnyOrigin withholds the right to extended shipping time depending on external causes. Any Origin's handling time for orders is 1-3 business days.
- By not picking the package up in given time will cause an automated return to the sender with additional shipping cost. Therefore AnyOrigin is holding the right for restocking charge of 15e, reduced from refunded amount.
- If you decide to return the item/items in 14 day period after receiving; Please fill the contact form (find at the top of the page) for receiving a return address. Pack the item/items carefully preferably in the original packing and print/write the return address on the top of the package CLEARY AND VISIBLY.
- Please note that in the case of return; Return shipping fee is paid by the client using a carrier by the preference. Client is responsible of the condition of the items while shipping.
- In the case of return, the refunded amount covers the amount of purchased item/items, excluding the original shipping fee.
- Due to difficulties in size exchange policy, we try to offer as accurate information about sizing as possible. In general, AnyOrigin uses European Standard sizing reference. Please consider the style, material and use of the item and follow the spesific sizing note if given.
- The size exchange is only possible by following the general return policy above. Return shipping fee is paid by the client and we will send you the new size without additional costs after receiving your return. Kindly note that even we try to refill our stock regularly, some sizes might not be available and the exchange time will be postponed (14-30 days).
- Please note that all the returned items are inspected. For full refund, returned items need to be as per condition as shipped from the seller. We send only inspected, new and clean items. We value our customers rights for clean and fully new products so we hope you understand our policy.
- Due to hygiene reason, swimwear (bikini sets/swimsuits) do not have return or exchange right.
- OUTLET products do not have return or exchange right.
- Thank you for reading and respecting our terms & return policy!